Legal

Website Terms and Conditions

Effective date: [EFFECTIVE DATE]

1. Website operator and scope

ShieldMesh is an Omani company specializing in facility security and protection solutions. The website shieldmesh.systems provides information about the company and its services. For enquiries about the website and these terms, please contact contact@shieldmesh.systems.

These terms govern browsing, downloading permitted material and submitting enquiries through the Website. They do not govern the delivery of engineering, equipment, installation, inspection, monitoring or maintenance services unless a separate agreement expressly incorporates them.

2. Your use and authority

Please read these terms before using the Website. By using it, you agree to them to the extent an agreement is formed under applicable law. If you do not agree, stop using it. A person submitting an enquiry must have legal capacity and, when acting for an organisation, authority to communicate on its behalf.

3. What ShieldMesh presents

The Website describes the development and coordination of physical protection solutions for facilities, including nets and protective structures. Service availability, feasibility and delivery arrangements are determined for each project. References to partners, specialist providers or technologies do not, by themselves, establish an appointed supplier, certified capability or contractual commitment. The Website currently describes ShieldMesh as being established in Oman and focused on GCC markets; this does not itself establish a registered company or professional or regulatory authorisation.

Services and concepts labelled “in development”, “under study” or similar are exploratory. The concept library includes Fixed Systems, Mobile Traps and Extended Refinery Protection. Digital Guarding and Aerial Monitoring is in development; Intelligent Industrial Asset Inspection and Electrical Asset Integrity Monitoring are under study. Their presentation does not establish commercial availability, approval, deployment or readiness for use, continuous monitoring or emergency response. Any future inspection observations complement, rather than automatically replace, certified inspection programmes and qualified specialist assessment.

4. Information and concept visualisations

Website text, diagrams, animations, images, dimensions and examples are general information. Concept visualisations, including computer-generated images, are illustrative and are not construction drawings, evidence of completed projects, test certificates or proof of performance.

You must not manufacture, install, operate or modify a protection system on the basis of Website material alone. A project requires an appropriate site assessment, professional design, agreed specifications and any necessary approvals. No professional appointment arises merely from reading the Website or sending an enquiry.

5. Protection performance and residual risk

Physical protection is one element of a facility’s security arrangements. It does not replace detection, authorised response, emergency planning or the facility operator’s safety duties. No Website statement promises that every drone, unmanned aircraft or other airborne threat will be prevented, intercepted or contained.

Performance depends on the agreed threat and design assumptions, site conditions, materials, installation, inspection and maintenance. Residual risks may include penetration, debris, secondary damage and interruption. Specific performance commitments, exclusions and acceptance criteria must be stated in the project contract; these terms do not reduce those agreed obligations.

6. Enquiries and quotations

An enquiry, request for an initial study, automated acknowledgement or introductory discussion does not place an order, reserve capacity or authorise paid work. We may request clarification or decline a request for legal, technical or capacity reasons.

Any indicative price, timescale or description on the Website is non-binding. Fees, taxes, currency, payment stages, delivery, cancellation and refunds are agreed in the applicable written quotation or contract. Paid work begins only after the relevant scope and commercial terms have been accepted by authorised representatives.

7. Project agreements and responsibilities

A separate written agreement must identify the contracting parties, scope, deliverables, design basis, specialist responsibilities, client inputs, approvals, installation requirements, tests, acceptance, upkeep, warranties and allocation of risk, as applicable.

The signed project agreement takes priority over these Website terms for that project. A later Website update cannot change it. Client and contractor obligations, including due care and compliance, are not transferred or waived merely by visiting the Website.

ShieldMesh may engage study and implementation partners, experts, consultants, specialist suppliers and subcontractors to support project studies and performance, within the separate project agreement. ShieldMesh retains its agreed coordination and management role. Appointments and delegated tasks remain subject to required qualifications and permissions, confidentiality and data-protection duties, and any client approval required by law or contract. Engaging a third party does not itself assign the project contract, transfer the client’s rights or release ShieldMesh from its own agreed or mandatory obligations. Ownership and licences in each party’s work are determined separately in the project documents; no blanket ownership transfer arises from this engagement right.

8. Force majeure

To the extent applicable under law and the separate project agreement, ShieldMesh is relieved from liability for delay or non-performance only to the extent directly caused by a qualifying force majeure event, and only for the period and obligations actually affected. A qualifying event is beyond reasonable control, could not reasonably have been foreseen or avoided, and prevents performance, subject to the applicable legal test. War, natural disaster or a binding government restriction may qualify only if those conditions are met.

ShieldMesh must give the affected party prompt written notice under the applicable contractual procedure, describing the event, affected obligations, start date, expected duration where reasonably known, and available supporting evidence. A public announcement alone does not establish relief. Reasonable measures must be taken to mitigate the effects, continue unaffected obligations, provide material updates and resume performance when the obstacle ends. Any effect of late notice is determined by law and the project agreement.

Relief does not excuse prior breach, negligence or failure to take agreed protective measures. A drone incident or other risk the project was specifically designed to address is not automatically force majeure. Ordinary cost increases, financial difficulty or a routine supplier failure do not by themselves qualify, without affecting statutory rights concerning exceptional hardship. Accrued rights, payment for work already properly performed, and mandatory rights concerning suspension, termination, impossibility and settlement remain governed by law and the project agreement. These Website terms do not by themselves amend an existing project contract.

9. Regulatory limits and authorised use

Any proposed activity is subject to the laws and permissions applicable where it is supplied or carried out. Access to the Website is not a licence to intercept, jam, seize control of, capture or otherwise interfere with an aircraft or communication system.

Where a project includes aerial operations, detection, communications, active counter-drone measures or controlled equipment, the contract must identify the lawful scope, authorised operators and required aviation, telecommunications, security, import or export approvals. References to such technologies do not mean ShieldMesh currently supplies them or holds the required authorisations.

10. Safe handling of facility information

Initial enquiries should contain only a general description of the need. Do not send facility coordinates, layouts, access credentials, security configurations, vulnerabilities, classified material or other sensitive operational data through the public form or ordinary email. Do not include sensitive personal data in an initial enquiry.

Before detailed information is exchanged, agree an appropriate secure channel, authorised recipients and any confidentiality agreement needed. The absence of such an agreement does not remove confidentiality or data-protection duties imposed by law or another binding agreement.

11. Accuracy and rights in your submissions

Provide accurate contact details and information you are authorised to disclose. You retain ownership of your submitted material. Submission does not assign your inventions, designs or intellectual property to ShieldMesh.

You permit us to use the information only as reasonably necessary to assess, answer and follow up your request, subject to the Privacy Policy, applicable law and any agreed confidentiality terms. A general suggestion does not create a payment, partnership or exclusivity obligation without a separate agreement.

12. Permitted use and intellectual property

Website content and branding belong to ShieldMesh or the relevant rights holders to the extent protected by law. You may view the Website and download or print reasonable extracts for your own assessment or an internal business evaluation, while retaining source and rights notices.

You may not republish, sell, substantially reproduce or commercially exploit protected content, use logos to suggest endorsement, or use protected designs for manufacture without permission or another lawful entitlement. No patent, trademark or project-design licence is granted by these terms.

13. Prohibited conduct

Do not use the Website unlawfully, impersonate another person, submit misleading enquiries, distribute malware or spam, interfere with availability, or attempt unauthorised access to systems or information. Do not collect personal data from the Website without a lawful basis or use automated extraction that infringes rights, bypasses access controls or materially burdens the service.

Do not conduct vulnerability testing without prior written authorisation. Suspected security issues may be reported to contact@shieldmesh.systems without exploiting them or disclosing sensitive details through the public form.

14. Privacy and electronic communications

Personal information is handled under the separate Privacy Policy at https://shieldmesh.systems/privacy and applicable data-protection law. These terms do not replace that policy or any required privacy notice or consent. Submitting an enquiry permits a response and appropriate follow-up; it does not automatically subscribe you to promotional messages.

Any optional marketing or non-essential tracking requiring consent must have its own valid consent mechanism. You may contact contact@shieldmesh.systems about your personal information. Your statutory rights are unaffected.

15. Third party material and links

External links, product references and third-party material are provided for context. A reference does not establish endorsement, agency, certification or partnership. Third-party websites and services have their own terms and privacy practices. Assess them before providing information or relying on their content.

If a project involves third-party equipment or services, the relevant contractual responsibilities, licences and warranties must be identified in that project’s documents. These Website terms do not impose undisclosed third-party contract terms on you.

16. Availability and changes to content

We may correct, update or remove Website content, and restrict access when reasonably necessary for maintenance, security or compliance. We do not promise uninterrupted access or that every item will remain current. Reasonable notice will be given when practicable for a material planned change.

The Website and contact form are not an emergency reporting channel or a continuous monitoring service. For an active incident, follow your facility’s response procedures and contact the competent emergency or security authorities.

17. Website warranties

We aim to present information accurately. Nevertheless, to the extent permitted by law, general Website content is provided without a warranty that it is complete, error-free or suitable for a particular site or security purpose. Obtain project-specific advice before acting on it.

This clause does not exclude a mandatory legal warranty, permit misleading statements, or override a professional obligation or express warranty in a separate signed agreement.

18. Liability for use of the Website

To the extent permitted by applicable law, we are not liable for indirect or consequential loss arising solely from use of, or inability to use, the Website, including related loss of profit, business opportunity or anticipated savings. Any claim for direct loss remains subject to applicable law and proof of responsibility and causation.

Nothing in these terms excludes or limits liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited. This clause concerns Website use only; it does not set the liability limits for a project or remove rights under a project agreement. Mandatory consumer and data-protection rights and remedies remain unaffected.

19. Suspension and general provisions

We may restrict or suspend Website access where reasonably necessary to address a breach of these terms, unlawful use or a material security risk. This does not automatically terminate an existing project contract. Rights and obligations that by their nature continue, including intellectual property and accrued claims, remain effective.

If a provision is unenforceable, the remaining provisions continue so far as law permits. A delay in enforcing a right is not a waiver. These terms create no partnership, agency, exclusivity or authority to bind either party.

20. Updates to these terms

We may revise these terms by publishing an updated version with its effective date. Material changes will be identified on the Website with reasonable notice where practicable or legally required. Changes apply prospectively; they do not retrospectively remove accrued rights or amend a signed project contract. Where the law requires fresh agreement, we will obtain it.

21. Governing law and disputes

These Website terms and disputes concerning Website use are governed by the laws of the Sultanate of Oman, subject to mandatory applicable law. For a project, its separate agreement should identify the governing law, which may be the law of the country where the contract or work is performed. Mandatory rules applicable in the country of performance remain effective. If there is no valid choice in the project agreement, the applicable law is determined under the conflict-of-laws rules applied by the competent court or tribunal; these Website terms do not make that choice for the project. Projects spanning more than one country must identify their governing law and relevant places of performance expressly in the project agreement.

You may first send the relevant details to contact@shieldmesh.systems so that we can seek an amicable resolution. This does not make prior contact a mandatory barrier to a complaint or legal proceedings, require you to postpone urgent relief, or suspend a limitation period. Jurisdiction and any arbitration arrangement are addressed separately in the project agreement and remain subject to mandatory law. These Website terms do not create an exclusive forum for every project.

22. Language and document priority

The Website is presented primarily in English with an Arabic version available. Both versions of these terms are intended to have the same meaning. To the extent legally permitted, the English text prevails if there is a discrepancy, without displacing mandatory requirements concerning Arabic, official translations or court proceedings.

A signed project agreement governs project matters. The Privacy Policy governs personal-data handling, subject to mandatory law. Neither document removes non-waivable rights.

23. Contact and notices

For questions about these terms, complaints, corrections or Website rights issues, write to contact@shieldmesh.systems and provide your contact details and a clear description. Formal notices may also be sent to the operator’s address identified in clause 1.

Sending an email does not by itself prove legal receipt. Notices under a project contract must follow that contract’s notice provisions. Do not include sensitive facility information in an initial message.